Information We Collect
We may collect account details, booking contact details, stay preferences, enquiry details, notification preferences and technical information needed to operate the platform.
Legal
This privacy policy explains how 31Booking handles information for accounts, enquiries and booking requests.
We may collect account details, booking contact details, stay preferences, enquiry details, notification preferences and technical information needed to operate the platform.
We use information to manage accounts, send booking requests to partners, support customer communication, show notifications, improve the platform and help prevent misuse.
When you request a booking, relevant details such as name, phone, WhatsApp number, email, dates and guest counts may be shared with the property partner so they can review and respond.
31Booking does not currently process platform payments. Any payment information exchanged directly with a partner is handled outside the platform and subject to that arrangement.
We use authentication cookies and access tokens to keep users signed in securely across the customer, partner and admin portals.
For privacy questions or account support, contact 31Booking through the contact options available on the website.