Using 31Booking
31Booking helps customers discover stays and create bookings with property partners. You agree to use the platform only for lawful travel, accommodation and property enquiry purposes.
Legal
Terms and Conditions
These terms explain the basic rules for using 31Booking to discover stays and create bookings.
Booking Confirmation
A booking is confirmed immediately when the selected dates are available. The dates remain reserved until checkout unless the booking is cancelled under the applicable policy, including cancellation by the property partner when direct payment is not received.
Payments
Payments are handled outside the 31Booking platform directly between the customer and the property partner. Payment timing, method, deposits and refunds are subject to the applicable property policy and partner agreement.
Property Information
We aim to show clear information about properties, amenities, locations, policies and pricing. Customers should review all details before requesting a booking and may contact the partner or 31Booking for clarification.
Cancellations and Changes
Cancellation and modification eligibility may depend on booking status, dates, partner approval and property policy. Date-change requests require partner approval before they take effect.
Contact
For questions about these terms, contact 31Booking through the contact options available on the website.